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RaiseHand Tech Support

RaiseHand for Support allows businesses to add a contact support button directly on their website. When the customer clicks on that button, they are directly connected to a customer support person on a video call, with both parties having the ability to share their respective screens ifnecessary). This saves the trouble of creating a link, sending it to the customer, having the customer launch it from their inbox, at times having to install software and finally joining a meeting and figuring out screen sharing.

All these cumbersome steps are eliminated with the use of RaiseHand for Support, thussignificantly improving the customer service experience for users and saving a lot of time for the support departments.

Moreover, the customer support person can also transfer the customer to the next level of support with just a click or by dragging the customer card and dropping it in the right queue.

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