RaiseHand Privacy Policy

Effective Date: May 3, 2022

Scope of this Policy

This privacy policy applies to:

• RaiseHand Inc. and its affiliates and divisions (collectively, “RaiseHand,” “we,” “us,” “our”).
• RaiseHand online properties, including our websites, and websites or mobile applications that link to it, and our social media pages or handles. These websites include www.Raisehand.com, RaiseHand products and services (“Services”).
• In-person RaiseHand events (“Events”)

RaiseHand is committed to protecting the privacy of its users. Because RaiseHand gathers certain types of information about the users of the Services, we believe you should fully understand the terms and conditions surrounding the use of the information we collect. This Policy applies when you interact with us through our Services. It also applies anywhere it is linked. It does not apply to other-party websites, mobile applications, or services that may link to the Services or be linked to from the Services. Please review the privacy policies on those websites and applications directly to understand their privacy practices. Please make sure that you read the terms of any privacy policies that you enter into with parties other than RaiseHand, including your employer, prospective employer or educational institution, as those policies may also explain how your personal information is used by those parties. If you are using any of the Services through an educational, medical, or other institution that is a customer of RaiseHand, this privacy policy does not supersede the terms of any agreements between RaiseHand and any other party, nor does it affect the terms of any agreement between any user of the Services and their employer, their educational institution or any other party. Please make sure that you read the terms of any privacy policies of parties other than RaiseHand, including your health care provider, employer, prospective employer or educational institution, as those policies may also explain how your personal data is used by those parties. Please review the following privacy policy to understand how the information you provide to RaiseHand through the Services will be treated.
We may change this Policy from time to time. If we do, we will notify you by posting the updated version. If you have any questions or wish to exercise your rights and choices, please contact us as set out in the “Contact information” section. If you are a California resident, please see the additional disclosures at the end of this privacy policy.

Information We Collect

RaiseHand is a remote interaction platform for the post-pandemic world that provides uniquely crafted workflows for specific industries including medical office, corporate tech support, online teaching, and business and recreation. RaiseHand versions include a fully featured mobile app, desktop app, and web browser. Platform features include multiple shared screens, raised hands queue, one to one whisper, the ability to block unwanted attendees, discussion pods, and simple and intuitive UI.
We collect information from you directly, from the devices you use to interact with us, and from other parties. We may combine information from the Services together and with other information we obtain from our business records. We may use and share information that we aggregate (compile to create statistics that cannot identify a particular individual) or de-identify (strip information of all unique identifiers such that it cannot be linked to a particular individual) at our discretion. You may be able to utilize the some of the Services without identifying yourself; however, if you would like to utilize or customize some features of the Services, you must first register with RaiseHand.

Information You give us

You may provide the following information to us directly:
•Contact and professional information, including name, email address, city and state, telephone number, and job title, as well as company name and size.
• Demographic information.
• Audiovisual information, including recordings of online events.
• Payment information, including credit card information.
• Content you may include in survey responses.
• Information contained in your communications to us, including call recordings of customer service calls.
• Information you make available to us via a social media platform.
• Information about your system or how you use the Services.
• Any information or data you provide through your use of the Service and by your communications with others through the Service, including interacting in our online forums and chatrooms, or by commenting on content posted on our Services. Please note that these comments are also visible to other users of our Services..
• Information you submit to inquire about or apply for a job with us.
• Any other information you submit to us.

Workflow-specific information you may give us

• Medical Office: you may be asked to complete requisite paperwork and provide certain information about yourself and your illness, including information that constitutes Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) or protected information under state laws (“Health Data”). In such instances, RaiseHand will use and disclose PHI in accordance with a Business Associate Agreement (“BAA”) between a Covered Entity Health Care Provider and RaiseHand, which will serve as the Business Associate providing administrative and operational services to the Covered Entity Health Care Provider, as these terms are defined by HIPAA. Please consult the Health Care Providers’ Notices of Privacy Practices for information on your rights regarding your PHI.
• Corporate Tech Support: you may share your screen and any information on it.
• Online Teaching: your child may share his or her screen and any information on it. Your child will also enter a student portal login and may post comments and share questions. You or your child may provide certain personal information such as name and email address.
• Business and Recreation: you may share your screen any information on it.

Information we collect automatically

We and partners working on our behalf gather information about all users collectively, such as what areas users visit most frequently and what services users access most often. We and partners working on our behalf may use log files, cookies, or other digital tracking technologies to collect the following information from the device you use to interact with our Services. As part of this process, we may incorporate tracking technologies into our own Services (including our website and emails) as well as into our ads displayed on other websites and services. Some of these tracking technologies may track your activities across time and services for purposes of associating the different devices you use, and delivering relevant ads and/or other content to you (“Interest-based Advertising”).
We also use audience matching services (which is a type of Interest-based Advertising) to reach people (or people similar to people) who have visited our Services or are identified in one or more of our databases (“Matched Ads”). This is done by us providing a list of hashed email addresses to an ad partner or incorporating a pixel from an ad partner into our own Services, and the ad partner matching common factors between our data and their data. For instance, we incorporate the Facebook pixel on our Services and may share your email address with Facebook as part of our use of Facebook Custom Audiences.
As indicated above, vendors and other parties may act as our service providers, or in certain contexts, independently decide how to process your information. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.
For further information on the types of tracking technologies we use on the Service and your rights and choices regarding analytics, Interest-based Advertising, and Matched Ads, please see the “Cookies and other Tracking Technologies” and “Your Rights and Choices” sections.
• Device information, including IP address, device identifiers, details about your web browser, your imprecise geographical location data (e.g., location derived from an IP address or data that indicates a city or postal code level), and with you permission, your precise geographical location data, including GPS coordinates (e.g. latitude and/or longitude), or similar information regarding the location of your mobile device.
• Analytical information, including details about your interaction with our website, app, and electronic newsletters.
• Diagnostic information, including web traffic logs.
• Advertising information, including special advertising and other unique identifiers that enable us or other parties working on our behalf to target advertisements to you. Please be aware that our advertising partners may collect information about you when you visit other-party websites or use other-party apps. They may use that information to better target advertisements to you on our behalf.
We also create records when you make purchases or otherwise interact with the Services.
The following is a list of our partners who collect the information described above. Please follow the links to find out more information about the partner’s privacy practices.

Partner	Examples of Information Type Collected
Google Analytics	Number of users, session statistics, approximate geolocation, browser and device information
Google/Doubleclick	IP address, approximate geolocation

Cookies and other tracking technologies

We use cookies, pixel tags, web beacons, mobile device IDs and similar files or technologies to collect and store certain information that we automatically collect about your computer, device, and service usage.
Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the website.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Services before or whether you are a new visitor. They can also help to ensure that ads you see online and on social media are more relevant to you and your interests.

There are two broad categories of cookies:
• First party cookies, served directly by us to your computer or mobile device. We don’t release the information collected from our own cookies to any other parties, except our service providers who assist us in providing the services.
• Other-party cookies, which are served by another other party on our behalf. We use other party cookies for the purposes described above.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are “session cookies”, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are “persistent cookies”, meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.
You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our services
Most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings, use the “Help” option in your browser.
Pixels (also known as web beacons), are code embedded in a website, video, email, or advertisement that send information about your use to a server. There are various types of pixels, including image pixels (which are small graphic images) and JavaScript pixels (which contains JavaScript code). When you access a website, video, email, or advertisement that contains a pixel, the pixel may permit us or a separate entity to drop or read cookies on your browser. Pixels are used in combination with cookies to track activity by a particular browser on a particular device. We may incorporate pixels from separate entities that allow us to track our conversions, bring you advertising both on and off the Services, and provide you with additional functionality.
App Technologies are technologies included in our apps that are not browser-based like cookies and cannot be controlled by browser settings. For example, our apps may include SDKs, which is code that sends information about your use to a server. These SDKs allow us to track our conversions, bring you advertising off the Services, and provide you with additional functionality.
Location-Identifying Technologies are technologies used to collect your location. For example, GPS, WiFi, and Bluetooth may be used to collect precise location data when you consent to precise location tracking through our apps. Location data may be used for purposes such as verifying your device’s location and delivering or restricting relevant content and advertising based on that location.
Voice Processing Technologies are technologies used to collect audio through the microphone on your device to effectuate an instruction or request by you. We only maintain audio long enough to complete your instruction or request and then immediately delete it. We may use non-audio data associated with the collection for additional purposes such as data analytics and in accordance with this privacy policy.

Information we collect from other sources

We may collect the following information about you from other-party sources.
• Contact information, demographic information, and information about your interests and purchases, from consumer data providers.
• Information about your credit history from credit reporting agencies.
• Contact information and appointment times from health care providers
• Information about your interests, activities, and employment history from social networks and other places where you choose to share information publicly.
• Information about your interaction with advertisements that we place on other party websites, from online advertising companies.
• Information from publicly-available sources, including data in the public domain
• If you decide to invite others to the Services, we will collect your and the other person’s names, email addresses, and/or phone numbers to send an email or text message and follow up with the other person. You agree that you will obtain the other person’s consent before giving us his or her contact information. You also agree that you will not send us the contact information of a minor. We will inform any other person you invite that you gave us his or her information in the invitation email.

How We Use Your Information

We may use any of the information we collect for the following purposes.
• Service functionality: To provide you with our products and the features and functionality of the Services, including to take steps to enter a contract for sale or for Services, process payments, fulfill orders, send service communications (including renewal reminders), and conduct general business operations, such as accounting, recordkeeping, and audits.
• Service improvement: To improve and grow our Services, including to develop new products and services and understand how our Services are being used, our customer base and purchasing trends, and the effectiveness of our marketing. Please exercise caution when deciding to disclose your personal information to other users.
• Personalization: To offer you recommendations and tailor the Services to your preferences.
• Advertising and marketing: To send you marketing communications, personalize the advertisements you see on our Services and other-party online properties, and measure the effectiveness of our advertising. We may share your information with business partners, online advertising partners, and social media platforms for this purpose.
• Security: To protect and secure our Services, assets, network, and business operations, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.
• Compliance: To comply with legal process, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement requests and to comply with applicable legal requirements.
• Legal and safety. To enforce the Terms of Use, respond to claims that any content provided by using the Services violates the rights of other parties, or protect the rights, property, or personal safety of RaiseHand, its users, or the public, or in accordance with your permission.
• Other participants: We may be able to share conversation logs and other communications you make through RaiseHand with other RaiseHand participants, including healthcare service providers such as doctors, nurse practitioners, or physician assistants.

How We Share Your Information

We may share any of the information we collect with the following recipients:
• Affiliates: We share information with other members of our group of companies.
• Service providers: We engage vendors to perform specific business functions on our behalf, and they may receive information about you from us or collect it directly. These vendors are obligated by contract to use information that we share only for the purpose of providing these business functions, which include without limitation:
   ◦ Supporting Service functionality, such as vendors that support customer service and customer relationship management, application development, and communications (email, fax, text, chat).
   ◦ Auditing and accounting firms, such as firms that assist us in the creation of our financial records.
   ◦ Professional services consultants, such as firms that perform analytics, assist with improving our business, provide legal services, or supply project-based resources and assistance.
   ◦ Analytics and marketing services,including entities that analyze traffic on our online properties and assist with identifying and communicating with potential customers.
   ◦ Security vendors, such as entities that assist with security incident verification and response, service notifications, and fraud prevention.
   ◦ Information technology vendors, such as entities that assist with website design, hosting and maintenance, data and software storage, and network operation.
  ◦ Marketing vendors, such as entities that support distribution of marketing emails.
• Business partners: From time to time, we may share your contact information with other organizations for marketing purposes.
• Other participants: We may be able to share conversation logs and other communications you make through RaiseHand with other RaiseHand participants, including health care service providers such as doctors, nurse practitioners, or physician assistants.
• Online advertising partners: We partner with companies that assist us in advertising our Services, including partners that use cookies and online tracking technologies on certain select pages to collect information to personalize, retarget, and measure the effectiveness of advertising.
• Social media platforms: If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. If you interact with social media objects on our Services (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.
• Government entities/Law enforcement: We may share information when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the safety of our employees, our customers, or other individuals.
• Aggregated data: We may use aggregated and personal information without restriction, including to determine the demographic composition of our user base and to distribute statistics and general marketplace information about RaiseHand. This aggregate information does not identify specific users.
• Payment services: We offer Stripe integration. All Stripe, Inc. transactions are subject to the Stripe Privacy Policy available at https://stripe.com/privacy.
• Google reCAPTCHA v2: We use Google's reCAPTCHA v2 to fight spam and abuse. Your use of reCAPTCHA v2 is subject to Google's Privacy Policy and Terms of Use. Google's Privacy Policy and Terms of Use are available at https://policies.google.com/privacy and https://policies.google.com/terms.

Other businesses in the context of a commercial transaction: We may change our ownership or corporate organization while providing the Services. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information as described in this policy. RaiseHand’s transfer of Student Data, we collect personally identifiable information about your student or you as the student if applicable (“Student Data”), and Health Data (as defined below) collected through a third-party institution to another party in the event of a company transaction is governed by our agreements with our educational institutions and health care providers, respectively, and applicable law.
Certain non-personal information regarding users is recorded by the standard operation of the Internet servers hosting the Services. This information is primarily used to provide users of the Services with an enhanced online experience. RaiseHand may disclose aggregated user statistics in order to describe the Services to prospective partners and other parties, and for other lawful purposes.

Sharing of health data

To the extent that we receive Health Data about you, that information is subject to electronic disclosure to the extent permitted by applicable law, including HIPAA and the Health information Technology for Economic and Clinical Health Act of 2009.

Security

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services and store in our servers, which are located in the United States and in other jurisdictions in which RaiseHand, its subsidiaries and affiliates maintain facilities. Security safeguards may include but are not limited to data encryption, firewalls, data use and access limitations, and physical access controls to buildings. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf. If you have any questions about security, please contact us at the contacted information listed below.

Your Options and Rights Regarding Your Information

: Please visit your account page at www.raisehand.com/users/edit_profile to update your account information. For data not available through such an account, please contact us at the address listed below. Individual end users of RaiseHand software should contact their educational institution, health care provider, or other organization hosting the software for questions about access to the personal information collected by that institution.
Electronic Mailings Unsubscribe: If you do not wish to receive electronic mailings from us or wish to opt out of future email promotions from us, please contact us. Please note that all promotional email messages you receive from us will include an option to opt out of future email communications.
Ad Choices: You have options to limit the information that we and our partners collect for online advertising purposes.
• You may disable cookies in your browser or mobile device using their settings menus. Your mobile device may give you the option to disable advertising functionality. Because we use cookies to support Service functionality, disabling cookies may also disable some elements of our online properties.
• The following industry organizations offer opt-out choices for companies that participate in them: the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative.
• You may contact us directly.
If you exercise these options, please be aware that you may still see advertising, but it will not be personalized. Nor will exercising these options prevent other companies from displaying personalized ads to you. Please note, if you delete your cookies, you may also delete your opt-out preferences.
App and Location Technologies: You can stop all collection of information via an app by uninstalling the app. You can also reset your device Ad Id at any time through your device settings, which is designed to allow you to limit the use of information collected about you. You can stop all collection of precise location data through an app by uninstalling the app or withdrawing your consent through your device settings. Please be aware that if you disable or remove tracking technologies some parts of the Services may not function correctly. Do Not Track: Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.
Analytics and Interest-Based Advertising: Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/. The companies we work with to provide you with targeted ads are required by us to give you the choice to opt out of receiving targeted ads. Most of these companies are participants of the Digital Advertising Alliance (“DAA”) and/or the Network Advertising Initiative (“NAI”). To learn more about the targeted ads provided by these companies, and how to opt out of receiving certain targeted ads from them, please visit: (i) for website targeted ads from DAA participants, https://www.aboutads.info/choices; (ii) for app targeted ads from DAA participants, https://www.aboutads.info/appchoices; and (iii) for targeted ads from NAI participants, https://www.networkadvertising.org/choices/. Opting out only means that the selected participants should no longer deliver certain targeted ads to you but does not mean you will no longer receive any targeted content and/or ads (e.g., in connection with the participants’ other customers or from other technology services). To opt out of us using your data for Matched Ads, please contact us as set forth in the “Contact information” section below and specify that you wish to opt out of matched ads. We will request that the applicable party not serve you matched ads based on information we provide to it. Alternatively, you may directly contact the applicable party to opt out. You may also limit our use of information collected from or about your mobile device for purposes of serving targeted ads to you by going to your device settings and selecting “Limit Ad Tracking” (for iOS devices) or “Opt out of Interest-Based Ads” (for Android devices). Please note that if you opt out using any of these methods, the opt out will only apply to the specific browser or device from which you opt out. We are not responsible for the effectiveness of, or compliance with, any opt out options or programs, or the accuracy of any other entities’ statements regarding their opt out options or programs.
Protected Health Information: You must contact your Healthcare Provider to exercise your rights regarding your PHI, including the right to access your PHI, the right to restrict and amend your PHI, and the right to receive an accounting of your PHI disclosures.
Push Notifications: If you have opted-in to receive push notifications on your device, you can opt-out at any time by adjusting the permissions in your device or uninstalling our app.
Text Messages and Calls: You can opt-out of receiving text messages or calls to your phone number at any time by (i) for text messages, texting “STOP” in response to any text message you receive from us or contacting us as set out in the “Contact information” section below and specifying you want to opt-out of text messages; and (ii) for calls, requesting opt-out during any call you receive from us or contacting us as set out in the “Contact information” section below and specifying you want to opt-out of calls.
Please note that your opt out is limited to the email address, device, and phone number used and will not affect subsequent subscriptions.
Jurisdiction-specific Rights: You may have certain rights with respect to your personal information depending on your location or residency. Please see “privacy disclosures for specific jurisdictions” below. Please contact us to exercise your rights.

Special Information for Job Applicants

When you apply for a job with us, we may collect information from you through the new employee hiring process by Wonksknow LLC and its subsidiary Wonksknow Technologies India Pvt Ltd in accordance with law, including:
• Information you provide in connection with your application.
• Information that you make available in your social media accounts.
• Information about you that is available publicly.
• Information that you authorize us to collect via other parties, including former employers or references.
Through our Vinterview program, we collect personally identifiable information about you when you choose to provide it to us. For example, we collect information from you so you as part of you creating a Vinterveiw candidate profile or by taking a text or video interview. In general, we may ask you to provide us with the following types of information about you:
• Contact Information such as name, email address, mailing address, phone numbers.
• Month, day, and year of birth.
• School name.
• Gender.
• Qualifications.
• Prior experience.
• Information included in resumes and job applications.
• Video and audio clips containing your video and audio answers to interview questions.
We use this information to provide the online interview services and to consider you as a candidate for an open position or future positions.

Applicant data collected through other-party employers

RaiseHand provides Services to companies (employers) to facilitate employee recruitment. Through the provision of these Services, RaiseHand collects Job Applicant Data that is personally identifiable information from or about Job Applicants at the direction of and on behalf of the other-party company (employer) that the job applicant is applying or has applied for a job at. We consider such Job Applicant data to be strictly confidential and in general do not use such data for any purpose other than improving our services and providing our Services to the other-party employer or on the other-party employers behalf. Our collection use and sharing of Job Applicant Data is governed by our contracts with the other-party employers and state, federal, and international laws as applicable, but not by the provisions contained in this Privacy Policy. If you have any questions about reviewing, modifying, or deleting personal information of Job Applicant, please contact the other-party employer directly.
In certain circumstances, you may submit your application for employment through a other-party service that displays our job posting. We do not control the privacy practices of these other-party services. Please review their privacy policies carefully prior to submitting your application materials.

Other Important Information

Data retention

We may store information about you for as long as we have a legitimate business need for and in accordance with applicable law. Generally, however, we do not keep a permanent record of videos or conversation logs. As a Business Associate, we may have an obligation to return or destroy all PHI that we receive from or create on behalf of a Covered Entity Health Care Provider pursuant to our BAA with the Covered Entity.

Cross-border data transfer

We may collect, process, and store your information in the United States and other countries. The laws in the United States regarding information may be different from the laws of your country. Any such transfers will comply with safeguards as required by relevant law.

Information about children

RaiseHand does not knowingly collect any information from children under the age of 13 unless and until, as applicable according to the service or product, a parent, guardian, or other authorized adult, or a school or educational institution has provided appropriate consent and authorization for a child under 13 to use the Services and for RaiseHand to collect information from such child, unless an exception permitted by law applies. Please contact us at privacy@raisehand.com if you believe we have inadvertently collected personal information from a child under 13 without proper consents so that we may delete such information as soon as possible.
We do not knowingly “sell,” as that term is defined under the California Consumer Privacy Act (“CCPA”), the personal information of minors under 16 years old who are California residents. If you are a California resident under 18 years old and registered to use the Services, you can ask us to remove any content or information you have posted on the Services. To make a request, email us at the email address set out in “Contact information” section with “California Under 18 Content Removal Request” in the subject line, and tell us what you want removed. We will make reasonable good faith efforts to remove the post from prospective public view, although we cannot ensure the complete or comprehensive removal of the content and may retain the content as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Parental/Guardian Rights. IIf you are a parent or guardian, you can review or have deleted your child's personal information, and refuse to permit further collection or use of your child's information. To exercise any of these rights, please contact us as provided below.

Privacy Disclosures for Specific Jurisdictions

California

Your California Privacy Rights; “Shine the Light” Law
California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to other parties for their own direct marketing purposes in the preceding calendar year. Please contact us to obtain this information.
We will give you the opportunity to decide whether you allow us to share your personal information with other parties for those other parties’ direct marketing purposes before we collect your personal information.

California Consumer Privacy Act

The CCPA provides California residents with rights to receive certain disclosures regarding the collection, use, and disclosure of information about them, as well as rights to know/access, delete, and limit disclosure of personal information. You have the right to be free from discrimination based on your exercise of your CCPA rights. To the extent that we collect personal information that is subject to the CCPA, that information, our practices, and your rights are described below.

Notice at Collection Regarding the Categories of Personal Information Collected
You have the right to receive notice of the categories of personal information we collect and the purposes for which we use personal information. The following table summarizes the categories of personal information we collect, the categories of sources of that information, and whether we disclose or sell that information to service providers or other parties, respectively. The categories we use to describe personal information are those enumerated in the CCPA. We collect this personal information for the purposes described in “how we use information.”

Category	Information Type	Source	We disclose to:	We sell to:
Identifiers	Contact information or personal characteristics (name; email address; postal address; telephone number; signature) Social media handles	You; our social media pages; other party subscription service providers	Service Providers	Business partners
Health Information	Protected health information Physical or mental status or ailments	You	Service Providers	Not sold
Financial Information	Payment card data Bank account information Credit information	You	Service Providers	Not sold
Protected Classifications and Other Sensitive Data	Date of Birth Gender	You	Service Providers	Not sold
Commercial Information	Transaction information Billing and payment records Order history	You	Service Providers	Not sold
Biometric Information	Fingerprint Voiceprint Facial recognition Eye recognition	You	Service Providers	Not sold
Geolocation Information	Precise (information that describes location with more precision than ZIP code, e.g., GPS data) Coarse (information that describes location at ZIP code-level or less precision)	You; our analytics and advertising partners	Service Providers	Advertising partners (coarse location only)
Internet or Electronic Network Activity Information	IP address Device identifier (e.g., MAC) Advertising identifier (e.g., IDFA, AAID) Information provided in URL string (e.g., search keywords) Cookie or tracking pixel information Information about your interaction with our website, app, email correspondence, or products Browsing history Search history Diagnostic information (e.g., crash logs, performance data)	You; our analytics and advertising partners	Service Providers	Advertising partners
Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information	Call recordings Photographs Video	You	Service Providers	Not sold
Professional or Employment-Related Information	Current employer Job title	You	Service Providers	Not sold
Education Information	Education history Level of education	You	Service Providers	Not sold
Inferences Drawn About You	User profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes	You; our analytics and advertising partners	Service Providers	Advertising partners
Content of Communications	Contents of phone calls, emails, or text messages Photos	You	Service Providers	Not sold
Contacts	List of contacts that you supply to us List of contacts we collect from your device with your permission	You	Service Providers	Not sold

Entities to whom we disclose information for business purposes are service providers, which are companies that we engage to conduct activities on our behalf. We restrict service providers from using personal information for any purpose that is not related to our engagement.
Entities to whom we “sell” information are other parties. Under the CCPA, a business “sells” personal information when it discloses personal information to a company for monetary or other benefit. A company may be considered a “other party” either because we disclose personal information to the company for something other than an enumerated business purpose under California law, or because its contract does not restrict it from using personal information for purposes unrelated to the service it provides to us.

Your rights under the CCPA

• Opt out of sale of personal information: You have the right to opt out of our sale of your personal information to other parties. To exercise this right, please visit our Do Not Sell My Personal Information webpage or contact us. Please be aware that your right to opt out does not apply to our disclosure of personal information to service providers.
• Know and request access to and deletion of personal information: You have the right to request access to personal information collected about you and information regarding the source of that personal information, the purposes for which we collect it, and the other parties and service providers with to whom we sell or disclose it. You also have the right to request in certain circumstances that we delete personal information that we have collected directly from you. Please contact us to exercise these rights.

Nevada

Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to other parties. If you are a Nevada resident and would like more information about our data sharing practices, please contact us.
Currently, we do not engage in such sales. If you are a Nevada resident and would like more information about our data sharing practices, please contact us.

Contact information, Submitting Requests, and Privacy Policy Changes

Contact

Please contact us if you have questions or wish to take any action with respect to information to which this privacy policy applies.
Email: legal@raisehand.com
Mail:
Legal Department
Raisehand Inc.
6920 Koll Center Drive, Suite 219
Pleasanton, CA 94566, USA

Making a Request to Exercise Your Rights

Submitting requests: You may request to exercise your rights by submitting the form on this page or making a request using the contact information above.
If you are a California resident, you may authorize another individual or a business registered with the California Secretary of State, called an authorized agent, to make requests on your behalf.
We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Verification:We must verify your identity before responding to your request. We verify your identity by asking you to provide personal identifiers that we can match against information we may have collected from you previously. We may need to follow up with you to request more information to verify identity.
We will not use personal information we collect in connection with verifying or responding to your request for any purpose other than responding to your request.

RaiseHand Privacy Policy Statement Changes

If RaiseHand changes this privacy statement, we will post those changes to all of the relevant Services’ websites, so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. By using the Services, you signify your assent to the RaiseHand Privacy Policy. If you do not agree to this policy, please do not use the Services. Your continued use of the Services following the posting of changes to these terms will mean you accept those changes.
Notwithstanding the foregoing, however, with respect to Student Data and Health Data, as discussed above, our data privacy practices are governed by our agreements with educational institutions and health care providers, respectively, and applicable law. Accordingly, any changes in our data handling practices involving Student Data and Health Data would have to be in accordance with our agreements with educational institutions, health care providers, and applicable law.